Shipping Policy

At Vorenix, we are committed to providing a smooth and convenient shopping experience from the moment you place an order to the time your package arrives. We carefully process each order and work with reliable shipping carriers to help ensure that your products are prepared and delivered in a timely manner.

Shipping Destinations

United States: We currently ship exclusively within the 50 U.S. states. International: We do not offer international shipping at this time.

Processing & Delivery Times

Processing Time: 1–3 business days (Monday – Friday, excluding federal holidays). Note: Orders placed after 6:00 PM CT, or on weekends/holidays, will begin processing on the next business day.

Delivery Time: 10–15 business days once shipped. Note: Delivery estimates begin from the shipment date, not the order placement date. Carriers, weather, or unforeseen circumstances may impact actual transit times.

Shipping Rates & Carriers

Shipping Rates: FREE standard shipping on orders over $50.00. A flat shipping fee of $9.99 applies to all orders under $50.00. No hidden handling fees. Carriers: We partner with trusted carriers including USPS, UPS, FedEx, and regional partners based on package size and destination.

Tracking & Address Policy

Order Tracking: A shipping confirmation email with your tracking number will be sent upon dispatch. Please allow up to 24 hours for tracking updates to populate.

Shipping Address: Please verify your shipping address at checkout. We cannot be held responsible for orders delivered to incorrect addresses provided by the customer. Contact us immediately at support@vorenix.us if you need to update an unfulfilled order.

Lost or Stolen Packages: We are not responsible for packages marked as delivered by the carrier. Please ensure your delivery location is secure or contact the carrier directly with your tracking number.

Contact Information

If you have any questions about shipping, please reach out to our support team: Email: support@vorenix.us Phone: 414-235-8276 Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (Central Time / CT) Address: 8223 W WINSTON WAY, FRANKLIN, WI 53132, United States